Wacom Driver Troubleshooting

Some users have different preferences for the screen cursor location relative to the pen tip location. To adjust that alignment, open Wacom Center, select your pen, then Advanced and “Pen tip to cursor alignm...

The purpose of the pen calibration feature was three-fold: 1. To allow for manual adjustment if the pen sensor is not properly aligned with the display, 2. To compensate for perceived misalignment of the pen ...

For a video version of this guide, please see: https://www.youtube.com/watch?v=lj4t8sWACVk   Step 1: Download the Driver Go to com/download Select your product by using the search baror select from one of...

If an error occurs when trying to install the Wacom Driver, first make sure you do not have any older Wacom driver's installed (or parts of the driver) by following the manual driver removal steps found here ...

Collecting driver logs can help Wacom Support identify issues with the tablet driver or your operating system. For more info on what information is collected, click here.  NOTE: The following instructions wor...

On a computer that has Clean My Mac installed, the Wacom Tablet app sometimes may fail to work when trying to open the Wacom Center or any other Wacom Driver Application such as the Wacom Display Settings or ...

Do you encounter any of the following error messages or behaviour?  macOS Ensure to install the driver according to Setting up the Wacom driver with macOS. This article includes all installation details inclu...

Step 1: Do you get an error message from the Wacom Driver?  Please see the article I'm getting an error message from the Wacom Driver - what can I do? for a list of error messages from the Wacom Driver. If yo...

There are two drivers for the DTU-1031X. One is the Wacom tablet driver for the pen digitizer. The other is a video-over-USB (MCT) driver since the DTU-1031X uses USB to transmit the video signal instead of u...

Sometimes an error can appear when installing or using the Wacom Driver. Recent Mac OS versions added many security features to keep the computer safe from applications not downloaded directly from the App st...

Wacom developers have been contributing to kernel drivers since at least 2002. Today, all Wacom hardware features are supported by Linux, though some software applications may not have implemented full suppor...

There may be a few reasons why pressure is not working in Adobe Illustrator, from the brush not being setup to use pressure to macOS security settings. Please follow the steps below: Security Settings: First,...

If you are using macOS visit the guide here. In Illustrator the brush you are using must be set up to use pressure, some brushes do not have this turned on by default. The working space will need to be set to...

Yes, the current driver supports macOS 12. This OS has added many security features to keep the computer safe from applications not downloaded directly from the App store. If an app is downloaded from the int...

NOTE: This process will remove any Wacom preferences you may have configured. Please ensure you have backed up your preferences before proceeding. A restart will be required after installing the driver, plea...

Apple updated Mac OS 10.15. Customers have reported an issue with Wacom tablets not working correctly after that update. Mac OS 10.15. added many security features to keep the computer safe from applications ...

Your tablet may not be working on recent a Mac OS computer due to security settings. Recent Mac OS versions added many security features to keep the computer safe from applications not downloaded directly fro...

First, download the most recent driver here. Then plug-in your Wacom device to your computer and follow the easy set-up wizard. Once registered, you will be able to download and activate the software* that is...

There are two drivers for the DTU-1031AX. One is the Wacom tablet driver for the pen digitizer. The other is a video-over-USB (MCT) driver since the DTU-1031AX uses USB to transmit the video signal instead of...

This message will only appear with a tablet that has the touch feature. The message is caused by the touch driver not starting or a service crash. To resolve the issue, please restart your computer. If you...

This error message means a portion of the driver has been removed or become corrupt or is blocked from starting immediately on login (it might load after a few minutes). To resolve the issue, please uninstall...

The Wacom Professional Service is stopped or is not running may be caused by a failed startup, the Wacom service was manually stopped, or if the Wacom service or set it to manual. To resolve the issue, ple...

This error message is given when the Wacom Professional Service is not running due to a service crash. To resolve this issue, please restart your computer. If you receive the same error message, please uni...

The error "Security Settings prevented the Wacom software from posting an event" appears on Mac OS where a security setting in the OS is missing. Recent Mac OS versions added many security features to keep t...

Please see Why is my tablet not working on Mac OS? for all macOS version articles. If you are looking for a driver for Mac OS 10.15 please see our guide here If you are looking for a driver for Mac OS 10.14...